Medical records

Access your Medical Records

The General Data Protection Regulation and Data Protection Act 2018 gives you the right to access information we hold about you at any time.

We are required to respond to you in a month. There is no charge for you to view your records or be provided with a copy of them. All requests will be disclosed under the General Data Protection Regulation and Data Protection Act once all relevant documentation has been received.

Your application can be in writing or by e-mail and you will need to provide proof of identity.

An extension may be required if additional information is needed, or if the request is ‘manifestly unfounded or excessive’. The Trust may need extra time to consider your request, and this can take up to an extra 60 days to respond. If this is the case the Trust will inform you within one month and explain why the extension is necessary.

Further information on making your request can be found in our leaflet which you can download here: Access to records service user leaflet.pdf 457KB

If you wish to access and/or receive copies of your health records then please contact us on:

E-mail:  accesstorecords@cpft.nhs.uk
Tel: 01480 445282

Pictured is a staff member with a headset answering a telephone call

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust