Accessibility Statement and Policy

Cambridgeshire and Peterborough NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies Accessibility Regulations 2018.

This accessibility statement applies to: www.cpft.nhs.uk

This website is run by Cambridgeshire and Peterborough NHS Foundation Trust. We want as many people as possible to be able to use this website. This means putting in things that can help you, for example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We' ve also made the website text as simple as possible to understand.

AbilityNet  has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

            you cannot modify the line height or spacing of text

            most older PDF documents are not fully accessible to screen reader software

            live video streams do not have captions

            you cannot skip to the main content when using a screen reader

            there' s a limit to how far you can magnify the map on our contact us page

 

Feedback and contact information

If you find any problems with our website or think we' re not meeting accessibility requirements, contact:  communications@cpft.nhs.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email: communications@cpft.nhs.uk

We' ll consider your request and get back to you.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies Accessibility Regulations 2018. If you re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .

Cambridgeshire and Peterborough NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies Accessibility Regulations 2018.

 

Technical information about this website' s accessibility

Compliance status

We are constantly working to improve accessibility on our website. We regularly review our pages and work hard to keep up with developments in technology and practice. 

This  website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.


Content that' s not within the scope of the accessibility regulations


PDFs and other documents

The accessibility regulations do not require us to fix PDFs   or other documents published before 23 September 2018 if they' re not essential to providing our services. For example, we do not plan to fix board papers published before September 2018.

We know PDFs and closed file formats are difficult to use for people with accessibility needs, so wherever possible we use HTML pages instead. We are also investigating the use of software to convert PDF documents into html pages more easily.


What we'
re doing to improve accessibility

We work with our supplier to carry out a quarterly accessibility review.


Preparation of this accessibility statement

This statement was prepared on 20 January 2025..

The method for this assessment was an evaluation of the website' s compliance, by the public sector body.

We re-tested our website, using the same methods, supported by our web provider who used a combination of manual testing, silktide, WCAG contrast checker, lighthouse and Axe Dev tools. 

The statement was last reviewed on 20 January 2025.

Pictured is a staff member with a headset answering a telephone call

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust